Microsoft Dynamics CRM

Customer retention, customer satisfaction and relationship management have never before been so important.

Microsoft Dynamics CRM 2011 is a fully integrated customer relationship management solution. Comprised of a robust suite of sales, marketing, and service capabilities, it offers you a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships. Its familiar, native Office Outlook integration drives user adoption, improves productivity, and powers business processes for greater overall impact.

Marketing Automation
Build, control, and monitor marketing campaigns.

Sales Force Automation
Handle leads, opportunities, and accounts with analytical functions to increase productivity.

Customer Service & Support
Offer total service management functionality and manage cases, contracts, and knowledge.

Business Intelligence
Empower everyday CRM users by combining analytics with workflow for actionable intelligence, and delivering business insight through familiar productivity tools.

Our CRM team can demonstrate how a customer relationship management strategy will fit your business process. For more information, about Microsoft Dynamics CRM please email info.uk@qurius.com or call +44 (0)161 705 6000.